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General

SaaS

Software as a Service

Software you use over the internet for a recurring subscription instead of buying and installing it once.

Example

Google Workspace and Zoom are SaaS — you pay monthly or yearly to keep using them.

Related terms

Churn
The percentage of customers (or revenue) you lose in a given period. High churn means people keep leaving.
MRR
The predictable revenue a subscription business earns every month from active customers.
ARR
The yearly value of your recurring subscription revenue — MRR multiplied by twelve.

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