Operations
Fulfilment
Everything that happens after a customer places an order: picking the item, packing it, shipping it and handling returns.
Example
Same-day fulfilment means an order placed at 11am is packed and dispatched before evening.
Related terms
Logistics
सामान को एक जगह से दूसरी जगह ले जाना और उसे स्टोर करना — जैसे वेयरहाउसिंग, ट्रांसपोर्ट और ग्राहक तक डिलीवरी करना।
Turnaround Time
How long you take to finish a task from the moment it arrives — a support ticket, a repair, an order.
Inventory
The goods you are holding and have not sold yet. It is cash sitting on a shelf — too little and you miss sales, too much and you are broke but full of stock.
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