← Business Dictionary
Operations

Quality Assurance

Checking work before it reaches the customer, so problems are caught internally rather than in a review.

Example

Testing every release on a staging environment before launch is QA.

Related terms

SOP
A written step-by-step guide for a repeated task, so anyone on the team does it the same way without asking.
SLA
A promise to a customer about the level of service they will get — response time, uptime, delivery speed — often with penalties if you miss it.

Building a startup?

Base 91 Hub takes founders from idea to launch — tracker, community, AI toolkit and this dictionary, built in.

Create your account