Operations
Capacity
The maximum your team or setup can handle before quality drops or things break.
Example
If your kitchen can produce 200 meals a day, accepting 300 orders guarantees late deliveries.
Related terms
Bottleneck
The single slowest step that limits how fast the whole process can go. Speeding up anything else changes nothing until you fix it.
Throughput
How much work actually gets completed in a period — orders shipped per day, tickets closed per hour.
Scalability
Whether you can serve many more customers without your costs or effort rising just as fast.
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